How to light your Pilot
Lighting your pilot
- Make sure your main gas supply is ON.
- From OFF position, turn gas control knob (reads OFF, ON & PILOT) counterclockwise to PILOT position.
- Push in knob (this releases the gas to the pilot area only).
- With control knob in, push the piezo ignitor in continuously until pilot ignites (every 3-5 seconds).
- Once pilot flame is lit*, keep knob pushed in for 60 seconds.
- Release knob if pilot stays lit (If not, go back to step 3 and repeat).
- Turn control knob counterclockwise to the ON position.
- If using switch kit, the switch will now turn on/off the log set.
- If using remote, make sure remote receiver (black box) is switched to REMOTE and now your transmitter (remote) will turn on/off the log set.*If pilot flame did not light there may be air in your gas line. If this is the case you may need to hold
control knob in for a longer period until the air is pushed out. If you smell gas, wait 5 minutes until gas
dissipates before pushing in piezo ignitor.
What if pilot is lit but logs will not turn on with the remote?
- If you have a remote, change the batteries in your remote receiver AND remote transmitter. This is typically the
number one reason.
- Make sure control valve is in ON position and not in PILOT.
- Make sure remote receiver (black box in fireplace) is in the REMOTE position.
- If red light on remote receiver is flashing then you need to replace batteries.
Why does my gas log set shut itself off?
- It needs service. The intakes on the burner and pilot get clogged with dust, pet hair and pet
dander and the unit is not getting enough clean air to work properly. It shuts off as a safety
a) You can call Specialty Gas House at 614-261-0824 to schedule a service call. To get
optimal performance out of your gas logs they should be serviced every 2-3 years.
Why is there an odor when my gas logs are on?
- They may need service.
- Logs have been unused for a period of time. (dust burning off logs)
- There could be a log out of place which is impinging the flame (refer to your owner’s
manual for proper configuration).
- It could be from other elements in your home. For example, here are a few things to
avoid when owning a vent free log set:
a) Burning candles
b) Glade Plug-Ins or Potpourri
c) Use of aerosols (spray paint, WD-40, etc.)
d) Fresh paint, stain or solvents
e) If you recently painted or done house work, the smell should subside in a couple weeks.
- The strong smell will get drawn in to the burner and put off an unpleasant smell. The smell is not harmful but should be avoided.
Interested in a new gas fireplace?
Our shop, Specialty Gas House, carries vent free and vented gas logs, vent free and direct vent inserts and heaters by some of the finest manufacturers in the industry. Take a look at our selection at the link below or visit us at 4500 Indianola ave. Columbus, OH, 43214.